Fraud Prevention & AML Policy

MyCardSell is committed to maintaining a safe, transparent, and trustworthy marketplace. The company actively works to detect, prevent, and reduce fraudulent activity while protecting legitimate customers.

Every submitted gift card may be reviewed using automated systems and manual verification. Verification may include:

• Balance verification
• Card validity checks
• Duplicate submission detection
• Risk analysis
• Ownership verification when appropriate
• Security screening

These measures help protect both customers and MyCardSell.

In certain situations, MyCardSell may request additional information to verify ownership or identity before completing a transaction. This may include reasonable documentation necessary to protect both parties.

A verified gift card is never redeemed without the seller's explicit authorization. After successful verification, the seller receives an authorization request. Only after receiving confirmation will the redemption process begin.

Transactions may be delayed, declined, canceled, or reviewed if suspicious activity is detected. Examples include:

• Unusual transaction patterns
• Multiple duplicate submissions
• Invalid card information
• Ownership concerns
• High-risk activity identified through security systems

MyCardSell is committed to helping prevent money laundering and financial crime. The company may monitor transactions for unusual activity and maintain appropriate records where required by applicable law.

MyCardSell reserves the right to decline transactions that present unacceptable compliance or fraud risks.

Users may not:

• Sell stolen gift cards
• Sell unauthorized gift cards
• Submit manipulated gift cards
• Submit counterfeit gift cards
• Use false identities
• Attempt to bypass verification
• Engage in fraudulent transactions

Customers who believe fraud has occurred should immediately contact support@mycardsell.com.

Provide a brief explanation of the issue along with any relevant transaction details.

MyCardSell uses reasonable administrative, technical, and operational safeguards designed to protect customer information and transaction data.

No online platform can guarantee absolute security, but MyCardSell continually works to improve its security practices.

Where required by applicable law, MyCardSell may cooperate with law enforcement agencies, financial institutions, payment providers, or regulatory authorities investigating fraudulent or illegal activity.

This policy may be updated periodically to reflect changes in business practices, security standards, or legal requirements. The latest version will always be available on the website.

For fraud-related questions, compliance concerns, or general support, contact us using the information below.