Fraud Prevention Policy

MyCardSell buys only legally obtained gift cards. Fraudulent, stolen, manipulated, or unauthorized cards are rejected. We would rather turn down a transaction than process one we are not confident about.

• Automated balance verification on every submitted card before any redemption.
• Duplicate-card detection that blocks the same card from being submitted twice.
• Pattern monitoring across submissions, email addresses, payout destinations, and devices.
• Manual review by our team for higher-value or unusual submissions.
• Secure, access-controlled storage of card data with logged administrative access.
• Ongoing review of transactions for security purposes at any stage of the process.

In suspicious situations we may request identity verification, proof of purchase, or photos of the physical card before completing a transaction. These requests are made only where they are needed, and any documents supplied are handled under our Privacy Policy and removed when no longer required.

Requiring explicit seller authorization before redemption is itself a fraud control. It confirms that a real, contactable owner is behind the submission and gives you a clear checkpoint to stop the transaction if anything is wrong.

• Decline the submission and leave the card unredeemed.
• Hold or reverse a payout linked to a fraudulent submission.
• Suspend or close the associated account.
• Cooperate with card issuers, payment providers, and law enforcement where appropriate.

• MyCardSell will never ask you to buy a gift card to pay a fee, a fine, or a debt.
• We never ask for your password, and we never request payment in cash.
• Our only support address is support@mycardsell.com. Treat any other address as suspicious.
• If someone pressures you to send gift card codes urgently, stop and report it.

If you suspect fraud involving MyCardSell, a submission, or a message claiming to be from us, email support@mycardsell.com with as much detail as you can. Reports are reviewed by our team and treated confidentially.