Gift Card Acceptance Policy

Our goal is to provide a transparent, secure, and fair gift card selling experience for every customer.

This policy describes which gift cards MyCardSell accepts, how they are reviewed, and the conditions required before a transaction can be completed.

Effective date: July 30, 2026Last updated: July 30, 2026

Verified before acceptance

Every card is checked for balance, validity, brand eligibility, and fraud indicators.

Secure handling

Card details are protected and used only for verification and authorized transactions.

Lawful ownership required

Sellers must be the rightful owner with full legal authority to transfer the card.

Electronic payments only

Approved payouts are sent electronically through trusted payment providers.

No redemption without approval

Gift cards are never redeemed unless the seller explicitly authorizes it.

Support when you need it

Our U.S.-based team is available to answer questions about submissions and payouts.

1. Purpose

This policy describes which gift cards MyCardSell accepts, how they are reviewed, and the conditions required before a transaction can be completed. It is designed to protect both sellers and MyCardSell by making the review process clear, consistent, and fair.

2. Eligible Gift Cards

MyCardSell generally accepts eligible gift cards from supported brands listed on the website. Gift cards must:

  • Be legally owned by the seller.
  • Have a valid balance.
  • Be transferable where applicable.
  • Not be expired, if expiration affects redemption.
  • Meet MyCardSell's verification requirements.

Acceptance of a brand does not guarantee acceptance of every submitted card.

3. Ownership Requirement

The seller confirms that:

  • They are the lawful owner of the gift card.
  • They have the legal right to transfer or sell it.
  • The gift card was not obtained through fraud, theft, or unauthorized activity.

4. Verification Process

Every submitted gift card goes through a verification process before acceptance. Verification may include:

  • Balance verification
  • Card validity
  • Brand eligibility
  • Duplicate submission checks
  • Fraud screening
  • Ownership verification when appropriate

Verification helps protect both sellers and MyCardSell.

5. Seller Authorization

After a gift card successfully passes verification, MyCardSell sends an authorization email to the seller. The gift card will not be redeemed unless the seller provides explicit authorization.

If authorization is not received, the gift card will not be used.

6. Reasons a Gift Card May Be Declined

Gift cards may be declined if:

  • The balance cannot be verified.
  • The card has already been redeemed.
  • The card is expired where applicable.
  • The card appears altered or manipulated.
  • Fraud indicators are detected.
  • Ownership cannot be reasonably confirmed.
  • The card is not supported by MyCardSell.

7. Fraud Prevention

MyCardSell actively works to prevent fraud. Additional verification may be requested for unusual or high-risk submissions. Fraudulent submissions may be rejected, canceled, or reported when required by applicable law.

8. Pricing

Payout values are displayed before submission. By submitting a gift card, the seller acknowledges and accepts the quoted payout amount if they proceed with the transaction.

9. Payments

Approved transactions are paid electronically only. Cash payments are not offered. Processing times may vary depending on verification and payment provider availability.

10. Privacy

Gift card information is used only for verification, fraud prevention, transaction processing, and customer support. Information is handled according to the Privacy Policy.

11. Policy Updates

This Gift Card Acceptance Policy may be updated periodically. The latest version will always be available on the website.

12. Contact Information

For questions about this policy, eligibility, or a specific submission, contact us using the information below.

Business Address

15049 E Marathon Dr
Fountain Hills, Arizona 85268
United States

Need help?

Our support team is happy to answer questions about eligible cards, verification, or your submission status.

Contact Support

Questions about this page?

Our support team is happy to explain anything in plain language. Email support@mycardsell.com and we will get back to you.

MyCardSell · 15049 E Marathon Dr, Fountain Hills, Arizona 85268, United States

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