Contact MyCardSell

Our support team assists customers at every stage of the selling process. You are welcome to contact us for help with:

• Gift card submissions
• Verification questions
• Authorization emails
• Payment status
• Refund requests
• Dispute resolution
• General inquiries

If you are unsure which category your question falls under, simply describe your situation in your own words and we will route it to the right person.

If our support hours change, the most current information will always be published on this website.

MyCardSell aims to respond to most customer inquiries within one business day. Response times may vary during weekends, holidays, or periods of unusually high support volume.

Messages that include your registered email address and a clear description of the issue are typically resolved faster, because our team can review your record without additional back-and-forth.

Use the form below to send us a message. Fields marked optional may be left blank, though including a transaction reference helps us locate your submission quickly.

MyCardSell believes that responsive customer support is an important part of providing a secure and transparent experience. Clear communication helps customers understand where their submission stands, reduces uncertainty, and allows us to correct issues early.

Information submitted through the contact form is used only to respond to your inquiry, provide customer support, improve the quality of our service, and comply with applicable legal obligations. We do not sell contact information, and we ask that you avoid sending full gift card numbers, PINs, or payment credentials by email.

Our support team is here to assist you.