Payment & Payout Policy

MyCardSell purchases eligible gift cards from customers at the payout amount displayed before submission. Every payout amount is shown in advance, allowing the seller to decide whether to continue.

There are no hidden fees after submission.

Every submitted gift card is verified before any redemption takes place. Verification may include:

• Balance verification
• Card validity
• Brand eligibility
• Duplicate detection
• Fraud screening

Submission does not guarantee acceptance.

After successful verification, MyCardSell sends the seller an email requesting final authorization. No verified gift card will be redeemed until the seller explicitly confirms authorization.

If authorization is not received, the gift card will not be redeemed.

Payout values are determined based on multiple factors, including:

• Gift card brand
• Current market demand
• Card balance
• Liquidity
• Operational costs

The payout amount displayed before submission is the amount the seller agrees to receive if the transaction is approved.

Approved payouts are made electronically through the payment methods supported by MyCardSell. Cash payments are not offered.

Available payment methods may change over time and are displayed during checkout or transaction processing.

Payment processing begins after both successful gift card verification and seller authorization.

Most approved transactions are processed promptly, although processing times may vary due to payment provider delays, fraud reviews, weekends, holidays, or technical issues.

A transaction may be cancelled if:

• The card cannot be verified.
• The seller declines authorization.
• Fraud indicators are detected.
• Ownership cannot be reasonably confirmed.
• Technical issues prevent completion.

If MyCardSell is unable to complete an approved transaction because of an internal processing issue after seller authorization, the company may provide an equivalent refund using the original transaction method where appropriate.

Cash refunds are not available. Each refund request is reviewed individually.

MyCardSell may temporarily delay a payout while conducting additional security or fraud verification. This helps protect both customers and the business.

Electronic records of submitted gift cards, authorizations, communications, and completed payments may be maintained for customer service, fraud prevention, accounting, legal compliance, and dispute resolution.

Customers who have questions regarding payments or payouts may contact support@mycardsell.com.

This policy may be updated periodically. The latest version will always be available on the website.